When dealing with transactions in a physical branch, banks are facing a shortage of human resources and lack of efficiency in the frontline. Although Mobile Bank and Internet Bank had come to the rescue not long ago, in view of offering a complete and satisfying customer journey, a physical bank branch could still provide a unique customer experience which cannot be easily replaced by other client ends.
To find a better solution for a physical bank, Dimwave had innovated in technology to shift the outdated bank SOPs from surrounding the bank tellers' operation, to a smart and digital-oriented process which focuses a lot more on the clients.
By connecting to a remote teller or agent, VTM helps you decrease the need to recruit more staffs in a physical bank, and extends the bank hours for your clients.
For solving the long and complex problems to open a bank account, our STM establishes a digitalized SOP, and provides you a complete bank solution.
Unlike Server-Attached Storage, Object Storage is more like an open, independent warehouse that can dynamically adjust storage space to accommodate various types of goods. It does not necessarily need to be located near the factories producing the goods. This enables the creation of an open, independent storage management model of financial-grade standards.
Make an inquiry!Dimwave boasts 30 years of service experience, deeply rooted in the fintech sector, providing comprehensive digital transformation solutions through a professional team. By integrating digital application technologies with S3 Object Storage, we build data platforms that enable efficient enterprise document management and processing. Additionally, we represent and integrate cutting-edge video technologies with our self-developed call routing system to expedite the implementation of client systems.
Dimwave's VTM/STM solutions are specifically designed to meet the needs of Taiwan's financial industry. These solutions were granted patents by Taiwan’s MOEA in 2017 and 2023. Moreover, we leverage Angular, Java, and WPF technologies to develop core smart branch systems, which have been successfully applied in numerous projects. Our team is well-versed in adhering to the standards of financial IT departments, ensuring robust and reliable project assurance for our clients.
Digital Submission
Video Integration
VTM & STM
30Ys Experience
Smart Branch Core
